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WTF-Ben Dover


Joined: 31 Jan 2008
Posts: 327
Posted: Thu Jul 02, 2009 8:26 pm    Post subject:  
skibunny wrote:
MastaShake1108 wrote:
skibunny wrote:
This is a complete crock. The limitation is that you must purchase the appliance between July 6, 2009 and August 1, 2009. Of course this is after the July 4th sales have ended. Now they are not going to be paying 1/12th of your entire balance on your Sears card but 1/12th of the appliance purchase price which was purchased between July 6-August 1.


They're doing it as a test. If it works well, they'll continue the programs. It's going to be during actually, some of the largest sales nights of the year (Family and Friends Night), which is larger than anything we have on or around the 4th. Also, if a year passes and you haven't found a job, they pay off all of your debt.

Anything that helps out in the consumer's benefit is a win. Kudos to Sears for trying something new. Alas, it is a marketing ploy as well, but even then, it's a nice gesture to help the consumer and ease their fears about the economy.

I'm calling BS. It's too complicated for consumers to understand all of the little nuances and exceptions. The salespeople are not going to qualify the customers first to let them know that any prior balance to the appliance purchase isn't going to qualify for the help. Salespeople don't all tell customers the honest truth as it is...huge opportunity for misleading customers.


And a lawsuit. Only a fool would believe Sears would do anything and I mean ANYTHING to benefit the customers. Naughty!
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WTF-Ben Dover


Joined: 31 Jan 2008
Posts: 327
Posted: Thu Jul 02, 2009 8:28 pm    Post subject:  
~fluffy~ wrote:
goodole312 wrote:
i see marketing's been sitting around watching honda/saturn commercials



Thats exactly what i was saying......they cant be original


don't you mean Hyundai? They were the first to do it.
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goodole312


Joined: 15 Mar 2008
Posts: 595
Location: stuffed in the back room of a kmart
Posted: Thu Jul 02, 2009 10:43 pm    Post subject:  
WTF-Ben Dover wrote:
~fluffy~ wrote:
goodole312 wrote:
i see marketing's been sitting around watching honda/saturn commercials



Thats exactly what i was saying......they cant be original


don't you mean Hyundai? They were the first to do it.


eh who ever it was a rarely ever pay attention to commercials anymore it coulda mountain dew for all i know
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allhandsabandonship


Joined: 28 Apr 2005
Posts: 2073
Posted: Thu Jul 02, 2009 11:18 pm    Post subject:  
WTF-Ben Dover wrote:
Only a fool would believe Sears would do anything and I mean ANYTHING to benefit the customers. Naughty!


Absolutely right. I'd love to see the fine print on this deal. It's probably more paperwork and bureaucratic crap to get out of payments to Sears than it is to get unemployment from the govt. What happens if the customer gets a job sometime during the year? Is the full amount reinstated?

The company probably will buy insurance of some type to cover the additional risk, for a fraction of what they collect in interest payments on the credit card debt.
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dictators_rule


Joined: 08 Jul 2003
Posts: 6045
Posted: Fri Jul 03, 2009 2:18 am    Post subject: What privacy  
What privacy ? What pride ?-Where's your dignity?

Do you realize how much personal information you have to give up for this debt forgivenesses and 20% discount at Kmart .And as I have pointed out earlier if you are in deep crap from credit card debt which is unsecured debt they cannot repossess your purchases/appliances. At most this will help you maintain credit with Sears/Citi but not much else.

With all the data Eddie/SHLD are accumulating which will probably wind up being sold one must wonder about the altruistic motives of SHLD.

I can't stress enough that once another credit card company or even Citi/Sears find out you are unemployed your credit limits and APR might very well change .Once the other credit card companies and credit reporting agencies find out you are unemployed your credit might very change irreguardless of good standing with those companies. And as troublesome as it is many need their credit cards and existing limits to get by.
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MastaShake1108


Joined: 11 Apr 2007
Posts: 463
Location: Earth
Posted: Fri Jul 03, 2009 3:37 am    Post subject:  
WTF-Ben Dover wrote:

And a lawsuit. Only a fool would believe Sears would do anything and I mean ANYTHING to benefit the customers. Naughty!


It would be equally foolish to simply assume that a) Sears is the only company that would/could behave this way, and b) to constantly assume that all corporations want is to screw the consumer.
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steviesears


Joined: 26 Jan 2007
Posts: 430
Posted: Fri Jul 03, 2009 5:27 am    Post subject:  
all these deals are garbage-

The dodge 3 dollar gas thing.
The turn in your hyndai if you lose your job thing.

This thing may be as well. The thing is, it costs you virtually nothing to run a promo like this, redemption rate and exclusions are so small I would guess. But it's actually shrewd, I mean you get to promote the concept which might actually bring in foot traffic. And you don't really have to pay out anything. It's like a gift card.
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goodole312


Joined: 15 Mar 2008
Posts: 595
Location: stuffed in the back room of a kmart
Posted: Fri Jul 03, 2009 12:31 pm    Post subject:  
from the press release on searsholdings.com
Quote:
To qualify for the program, the customer has to be employed full time
for at least 60 days after the appliance purchase. If he or she
involuntarily loses their job within a year of making the purchase on their
Citibank issued Sears card then they qualify. To file a claim under The
Sears Buyer Protection Program, customers will need to complete a Benefit
Request Form. To request the benefits or obtain additional information,
they will need to call a toll free number that will be provided at time of
purchase, or go to SearsBuyerProtection.com. In store, the Sears Blue
Appliance Crew will be available to answer questions about the Sears Buyer
Protection Program.


the pamphlet refers to full time as 30+ hours a week i guess SHC employees cant benefit from it
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Nofsdad


Joined: 06 Jul 2003
Posts: 8212
Location: Central CA
Posted: Fri Jul 03, 2009 3:04 pm    Post subject:  
MastaShake1108 wrote:
WTF-Ben Dover wrote:

And a lawsuit. Only a fool would believe Sears would do anything and I mean ANYTHING to benefit the customers. Naughty!


It would be equally foolish to simply assume that a) Sears is the only company that would/could behave this way, and b) to constantly assume that all corporations want is to screw the consumer.

You know, in view of everything that's happened... just over the last six months and not restricted just to Sears alone... it's just as easy to think that it's "equally foolish" to assume they don't.

Also... who said that Sears is the "only company that would/could act this way"? And perhaps more to the point, what relevancy does this have to a discussion on something SEARS has done on a SEARS forum for SEARS employees? That's probably a pretty good reason why the folks here talk about what SEARS is doing and not so much about what other companies do, ya think?

Whenever you advance that particular argument or whatever you want to call it... which is pretty often... it always brings back memories of having a house full of teenage daughters and every time one of them got did something against the rules, I had to sit through yet another session of, "But Daaadddyyyyy... all the OTHER kids are doing it yadayadayada...".
Very Happy
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MastaShake1108


Joined: 11 Apr 2007
Posts: 463
Location: Earth
Posted: Sat Jul 04, 2009 7:08 am    Post subject:  
Nofsdad wrote:

You know, in view of everything that's happened... just over the last six months and not restricted just to Sears alone... it's just as easy to think that it's "equally foolish" to assume they don't.

Well of course, it's prudent to be cautious, as always, but perhaps walk a line between cautious and just outright paranoid. At some point, companies need consumers to survive, so their not simply always out for their own sole benefit. Further discussion of this is going to throw us into a whole discussion of the capitalism model in general.

Also... who said that Sears is the "only company that would/could act this way"? And perhaps more to the point, what relevancy does this have to a discussion on something SEARS has done on a SEARS forum for SEARS employees? That's probably a pretty good reason why the folks here talk about what SEARS is doing and not so much about what other companies do, ya think?

Two reasons. One, because discussion of another company was brought in. Two, because one has to be cognizant of the problem(s) as a whole and not the symptom (or certain instances of that symptom). Blame, or punishment, should be placed equally. If two daughters were guilty of the same action, wouldn't both recieve the same punishment and 'recognition'?

Look, this is missing the whole point. I think that Sears is doing something good for the consumer, regardless of where the hell is came from and whether it's mutually beneficial or not. Let's argue the merits of that claim if you'd like.

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allhandsabandonship


Joined: 28 Apr 2005
Posts: 2073
Posted: Sun Jul 05, 2009 9:40 pm    Post subject:  
The offer is positive for the consumer but trivial. It's nothing more than a free PA, of low value with very limited coverage. IF the customer buys during a few weeks in July, and IF they get laid off within a year, and IF they remember the Sears PA, and IF they are willing to go through a bureaucratic process, then they will get some money out of Sears. As with all PA's, the company has no doubt precalculated their risk here, and it isn't going to be much.

Gestures on behalf of the consumer are more impressive if they might actually cost the company something. If Sears wanted to do something significant they could offer the program for a few months at least. They are limiting it to a few weeks so they can make sure any possible losses are well covered by an increase in sales. If sales don't show an increase, the program will be instantly abandoned.
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WTF-Ben Dover


Joined: 31 Jan 2008
Posts: 327
Posted: Mon Jul 06, 2009 2:24 am    Post subject:  
Nofsdad wrote:
MastaShake1108 wrote:
WTF-Ben Dover wrote:

And a lawsuit. Only a fool would believe Sears would do anything and I mean ANYTHING to benefit the customers. Naughty!


It would be equally foolish to simply assume that a) Sears is the only company that would/could behave this way, and b) to constantly assume that all corporations want is to screw the consumer.

You know, in view of everything that's happened... just over the last six months and not restricted just to Sears alone... it's just as easy to think that it's "equally foolish" to assume they don't.

Also... who said that Sears is the "only company that would/could act this way"? And perhaps more to the point, what relevancy does this have to a discussion on something SEARS has done on a SEARS forum for SEARS employees? That's probably a pretty good reason why the folks here talk about what SEARS is doing and not so much about what other companies do, ya think?

Whenever you advance that particular argument or whatever you want to call it... which is pretty often... it always brings back memories of having a house full of teenage daughters and every time one of them got did something against the rules, I had to sit through yet another session of, "But Daaadddyyyyy... all the OTHER kids are doing it yadayadayada...".
Very Happy


Because Shake can't stop CHEERING for Sears.. no matter what they do, the one moment they somewhat come across as "doing something nice" for the customer, he's all over it with his hurrray hurrray banter.

I agree with Allhands, if their asses were really concerned, then they should do the program longer than they are now. Hyundai is still doing theirs as well as the Honda dealership close to where I live.

Bottomline is Sears doesn't give a rats ass about their customers, the past 4-5 years they've done more to drive them away more than anything and it wasn't Sears customers were running to during economic hardship, it was Walmart.
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MastaShake1108


Joined: 11 Apr 2007
Posts: 463
Location: Earth
Posted: Mon Jul 06, 2009 10:55 pm    Post subject:  
WTF-Ben Dover wrote:


Because Shake can't stop CHEERING for Sears.. no matter what they do, the one moment they somewhat come across as "doing something nice" for the customer, he's all over it with his hurrray hurrray banter.

Or it may be because you're obnoxiously biased. Instead of offering some useful insight, like perhaps Nofs, who will actually form a reasonable argument, all you offer is "F*ck Sears." Well that's great, way to contribute to the conversation and along the way find someway to insult me. You're really showing off your intelligence.

I'll admit when they've done something immoral and/or wrong. This is ridiculous. For once, something with no strings attached to benefit the customer, and it's still criticized. It's genuinely a nice thing to do for people, what part of that are you unable to wrap your head around?

I agree with Allhands, if their asses were really concerned, then they should do the program longer than they are now. Hyundai is still doing theirs as well as the Honda dealership close to where I live.

It's a test program. How could that be any clearer?

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Magnolia


Joined: 26 Aug 2005
Posts: 1700
Posted: Tue Jul 07, 2009 1:02 am    Post subject:  
WHO do we know that loves... bankruptcy?

Just sayin'. I can't see how this helps anything. Doh!
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dictators_rule


Joined: 08 Jul 2003
Posts: 6045
Posted: Tue Jul 07, 2009 2:59 am    Post subject: show me the money  
As goodole pointed out you must be employed for 60 days AFTER you purchase the appliance . And if you read the fine print/details not only must you provide proof of unemployment you need proof that were employed 60 days prior .

So basically that proof is gonna be stuff like pay stubs including how much you have made til then . If anyone doesn't think that 'proof' will be used to do things like ' adjust ' your credit limit and score are foolish .

And during a bankruptcy they cannot repossess credit card purchases . Most credit card debt is considered unsecured debt and not repossessable. If going bankrupt this is meaningless - most bankruptcy judges don't want you to have a credit card period .

http://www.americanconsumernews.com/2008/10/what%e2%80%99s-the-deal-with-repossession.html
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WTF-Ben Dover


Joined: 31 Jan 2008
Posts: 327
Posted: Tue Jul 07, 2009 1:13 pm    Post subject:  
MastaShake1108 wrote:
WTF-Ben Dover wrote:

And a lawsuit. Only a fool would believe Sears would do anything and I mean ANYTHING to benefit the customers. Naughty!


It would be equally foolish to simply assume that a) Sears is the only company that would/could behave this way, and b) to constantly assume that all corporations want is to screw the consumer.


A. What thread is this? A Sears thread or a "other companies" thread? So thats who we are talking about.. Sears.

B. Yes, the consumers AND low totem pole employees. car dealerships have done it for years and look at where they are. Sears is no different and based on the amount of topics, responses on the Sears board, this company has ALOT of problems.

Last edited by WTF-Ben Dover on Tue Jul 07, 2009 2:35 pm; edited 1 time in total
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WTF-Ben Dover


Joined: 31 Jan 2008
Posts: 327
Posted: Tue Jul 07, 2009 1:16 pm    Post subject:  
MastaShake1108 wrote:
WTF-Ben Dover wrote:


Because Shake can't stop CHEERING for Sears.. no matter what they do, the one moment they somewhat come across as "doing something nice" for the customer, he's all over it with his hurrray hurrray banter.

Or it may be because you're obnoxiously biased. Instead of offering some useful insight, like perhaps Nofs, who will actually form a reasonable argument, all you offer is "F*ck Sears." Well that's great, way to contribute to the conversation and along the way find someway to insult me. You're really showing off your intelligence.

I'll admit when they've done something immoral and/or wrong. This is ridiculous. For once, something with no strings attached to benefit the customer, and it's still criticized. It's genuinely a nice thing to do for people, what part of that are you unable to wrap your head around?

I agree with Allhands, if their asses were really concerned, then they should do the program longer than they are now. Hyundai is still doing theirs as well as the Honda dealership close to where I live.

It's a test program. How could that be any clearer?



Did Hyundai "test" theirs? If I'm not mistaken, I don't think they did. Did Saturn? No, so if this is sooo good for the customers like you are lead to believe, why test?

So when you go into work this week, don't forget your Kool-Aid stand and your pom-poms

And yes MS, you're right. Fuck Sears.
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WTF-Ben Dover


Joined: 31 Jan 2008
Posts: 327
Posted: Tue Jul 07, 2009 1:17 pm    Post subject:  
Magnolia wrote:
WHO do we know that loves... bankruptcy?

Just sayin'. I can't see how this helps anything. Doh!


I think Mastershake does... Rock on!
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MastaShake1108


Joined: 11 Apr 2007
Posts: 463
Location: Earth
Posted: Wed Jul 08, 2009 12:47 am    Post subject:  
WTF-Ben Dover wrote:

Did Hyundai "test" theirs? If I'm not mistaken, I don't think they did. Did Saturn? No, so if this is sooo good for the customers like you are lead to believe, why test?

So when you go into work this week, don't forget your Kool-Aid stand and your pom-poms

And yes MS, you're right. Fuck Sears.


So now you're comparing what other companies are doing compared to Sears? I thought this was a Sears thread Ben, not a "other companies" thread. Interesting how you can use analogies for other businesses but I can't. Hmm Wink.

In any case I'll overlook the obvious flaw in your logic there and respond by saying that the markets are different. Yes, they're both big ticket items, but vastly different products, so yes, it may be prudent to test the market. You still didn't address how this makes the plan worse. Any thoughts?

Yes, and a bit of advice for you as well. When responding in a discussion it's often useful to use a brain to form what people call a valid or logical argument. It's kinda easy to refute you if you don't.
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WTF-Ben Dover


Joined: 31 Jan 2008
Posts: 327
Posted: Thu Jul 09, 2009 6:42 pm    Post subject:  
MastaShake1108 wrote:
WTF-Ben Dover wrote:

Did Hyundai "test" theirs? If I'm not mistaken, I don't think they did. Did Saturn? No, so if this is sooo good for the customers like you are lead to believe, why test?

So when you go into work this week, don't forget your Kool-Aid stand and your pom-poms

And yes MS, you're right. Fuck Sears.


So now you're comparing what other companies are doing compared to Sears? I thought this was a Sears thread Ben, not a "other companies" thread. Interesting how you can use analogies for other businesses but I can't. Hmm Wink.

In any case I'll overlook the obvious flaw in your logic there and respond by saying that the markets are different. Yes, they're both big ticket items, but vastly different products, so yes, it may be prudent to test the market. You still didn't address how this makes the plan worse. Any thoughts?

Yes, and a bit of advice for you as well. When responding in a discussion it's often useful to use a brain to form what people call a valid or logical argument. It's kinda easy to refute you if you don't.


Wow.... talk about using a "brain".. you can't honestly believe that this is in the best interest for the customers right?


As someone else stated, virtually the employees are out of this and Sears supposedly paying 1/12 of the appliance purchase price, do you really think this will benefit/help the consumer?

Keep pumping the sunshine shake, who knows, you might actually get people to buy into it..
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MastaShake1108


Joined: 11 Apr 2007
Posts: 463
Location: Earth
Posted: Fri Jul 10, 2009 1:46 am    Post subject:  
WTF-Ben Dover wrote:

Wow.... talk about using a "brain".. you can't honestly believe that this is in the best interest for the customers right?


As someone else stated, virtually the employees are out of this and Sears supposedly paying 1/12 of the appliance purchase price, do you really think this will benefit/help the consumer?

Keep pumping the sunshine shake, who knows, you might actually get people to buy into it..


Dude.....it's free money....no strings attached....none at all. Seriously, you don't think it's nice for customers to get money if they lose their job? That's your claim?
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goodole312


Joined: 15 Mar 2008
Posts: 595
Location: stuffed in the back room of a kmart
Posted: Fri Jul 10, 2009 2:10 am    Post subject:  
MastaShake1108 wrote:
WTF-Ben Dover wrote:

Wow.... talk about using a "brain".. you can't honestly believe that this is in the best interest for the customers right?


As someone else stated, virtually the employees are out of this and Sears supposedly paying 1/12 of the appliance purchase price, do you really think this will benefit/help the consumer?

Keep pumping the sunshine shake, who knows, you might actually get people to buy into it..


Dude.....it's free money....no strings attached....none at all. Seriously, you don't think it's nice for customers to get money if they lose their job? That's your claim?


well except that you have to have had a full time (over 30 hours) job and who gets that any more? it only talks of covering the purchase price not the interest thats still accruing. so its not really free money unless you happen to get laid off from a full time job and manage to hop though all the right hoops.
maybe if you actually read up on it you'd know better then to jump on the bandwagon
and ive said it before and ill say it again all this and the car companies "deals" are are one more bull shit sounds like a deal but is almost a borderline scam to get people to buy shit they cant afford and probably dont really need. lucky for them tho most people are sheep and will fall for anything
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MastaShake1108


Joined: 11 Apr 2007
Posts: 463
Location: Earth
Posted: Fri Jul 10, 2009 6:42 am    Post subject:  
goodole312 wrote:

well except that you have to have had a full time (over 30 hours) job and who gets that any more? it only talks of covering the purchase price not the interest thats still accruing. so its not really free money unless you happen to get laid off from a full time job and manage to hop though all the right hoops.
maybe if you actually read up on it you'd know better then to jump on the bandwagon
and ive said it before and ill say it again all this and the car companies "deals" are are one more bull shit sounds like a deal but is almost a borderline scam to get people to buy shit they cant afford and probably dont really need. lucky for them tho most people are sheep and will fall for anything


So...you don't think an overwhelming majority of people don't work full time anymore? Really?

That interest would accrue even on top of the purchase price....so before this new program they'd have to pay for both, and now they get a cut taken out of the purchase price. How is that worse?

Actually, I have read it, since I work in HA, which is why I think I'm given the elbowroom to have the discussion in the first place. Have you read it?
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goodole312


Joined: 15 Mar 2008
Posts: 595
Location: stuffed in the back room of a kmart
Posted: Fri Jul 10, 2009 12:11 pm    Post subject:  
yep ive read it and it reeks of bullshit. its only a deal IF you get laid off and IF you qualify in the first place. its only a piss poor copy of the other supposed deals that really offer the customer nothing but they think there is a chance they can hit the lottery and keep that shiny new object that they probably didn't need to spend 400+ on if they loose their job.

dont know why i keep repeating my self if you cant step away from the kool aid long enough to get it the first time you wont no matter how many times i spell it out.
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allhandsabandonship


Joined: 28 Apr 2005
Posts: 2073
Posted: Fri Jul 10, 2009 5:22 pm    Post subject:  
goodole312 wrote:
yep ive read it and it reeks of bullshit. its only a deal IF you get laid off and IF you qualify in the first place. its only a piss poor copy of the other supposed deals that really offer the customer nothing but they think there is a chance they can hit the lottery and keep that shiny new object that they probably didn't need to spend 400+ on if they loose their job.



Thumbs Up It's the same situation as the typical PA. 99 out of a a hundred customers are never going to be eligible for the benefits, and a big slice of the remaining one percent will either forget about it or not be willing to go through the hassle of getting the money. And the company is so freaking cheap they have to limit it to a three week window. Just a typical Sears scam to get maximum publicity for minimum investment.
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