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Nofsdad
Joined: 06 Jul 2003
Posts: 8212
Location: Central CA
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Posted: Wed May 20, 2009 10:49 pm Post subject: Fantastic Service
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I made my first trip to Lowe's since I became an apartment dweller yesterday and I just wanted to say it was one hell of a good experience. Even though they didn't have the small object I needed (neither has anyone else so far) I was helped by three different associates in not only trying to find it but in designing a possible substitute for it.
Everyone in the store was helpful, courteous and highly professional and the associates that I dealt with seemed genuinely to be as disappointed as I was that I couldn't find what I was looking for.
Since I'm no longer a homeowner, I'm not that into Home Improvement stuff anymore but if I were, I think I know where I'd do my shopping.
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skibunny
Joined: 01 Feb 2008
Posts: 497
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Posted: Thu May 21, 2009 6:22 am Post subject:
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Glad you had a positive experience. What part or piece are you looking for? Did anyone check out Grainger for you?
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trueairspeed
Joined: 13 Mar 2005
Posts: 464
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Posted: Thu May 21, 2009 3:06 pm Post subject:
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It is always great to hear the good stories after hearing all of the bad ones. Glad you had a good one and that there were so many associates that helped and tried to find what you needed.
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