POINTS POINTS POINTS WHERE HAVE THEY GONE<

Posted: Tue Jul 29, 2003 3:39 am Post subject:

Why I spend enough extra time staying after my shift to tend to customers tonite fortyfive min. I do what the company wants most sell 292 very good!!! I do the cleaning when times are slow I do anything that is asked. When we have our 292 meetings I go to here them threaten and demoralize people. Why should I be fired. I meet all the company standards. THat is expected of me. There is no reason for me to stand their for a half hour in the moring fiteen min is find bodyguard. I give enough to this company they can fire me anyday the want. But truth is their is not many people beating the doors to want a job here

Joined: 04 Jul 2003 Posts: 321

No Low, you do NOT meet all the company standards that are expected of you. As a matter of fact, you have said point blank that you do not meet the most basic of the company standards: coming in when you are scheduled to.

ICKIMORE

Posted: Tue Jul 29, 2003 3:42 am Post subject:

Shame on me maybe they should replace me with all the good help they have been finding. Icki you do not get it I come to work to sell not play the bring down the mitt pay game

Joined: 04 Jul 2003 Posts: 321

Low, you don't get it, you don't comply with the most basic standard of employment. If I were your manager, regardless if you sold $9 billion a year in volume or $9 a year in volume, if you can not meet the most basic of work requirements, then you will be given ample written warnings instructing you of the consequences of not meeting the requirements, and then if you failed to show a modification in behavior you would be terminated.

As a leader on the salesfloor (as your lists of other behaviors indicate you are) by you getting away with a lower standard of basic employment that the company expects, those who would like to be as good as you at selling will take to your example, and will modify their own behavior over time to be like yours. This helpes create an atmosphere of negativity within the department as your manager gives special privadges to you but cracks down on others. And if your manager chooses not to crack down on anybody for this behavior, then your manager will not receive one bit of respect from anybody. Every policy that he/she presents to you and your department will have to go through a litmus test of your approval before it will or will not be followed. Thus setting up you as the actual manager, and not in fact the person that Sears is paying to be the manager.

If I were in his/her shoes I would stop this immediately. It would do nothing but create an atmosphere for failure for the career of your manager.

ICKIMORE

Posted: Tue Jul 29, 2003 12:37 pm Post subject:

just think Ickimore if you were my manager, I would walk out the minute I heard one of your lectures. So you would not get the chance to fire me. I would quit, I hate self righteous people, and most of all I hate control freaks

Posted: Tue Jul 29, 2003 12:41 pm Post subject:

Icki I hate to put reality in the controlled atmosphere of your head, but I think management has lost most control. Termination is now determined by headquarters, nothing but good things in their on me. SO when I walk out you can explain why. Oh by the way that is six sigma, bc management now is on bathroom duty, swiping their associate card for returns, stallking for blue books, counting points, and kissing ass, do not think that they can fire alone anymore

Joined: 04 Jul 2003 Posts: 933 Location: roaming...

Please let's not confuse "commissioned salesperson" with "self employed". The latter allows you to come in and leave whenever you want, the former does not. Regardless of what volume you produce, the company is in a perfectly legal position to let you go without warning if it can produce a record of your "consistent shedule abuse". It has been done many a time. If the company decides you're a liabiliy, for whatever reason, be it being a loudmouth or the new manager not liking the smell of your deodorant, it will seek out the first legitimate reason it can fire you for. Let's think rationally please. I like to argue with Ickimore as much as George Castanza likes to argue with his parents, but this one has no merit. Wink

Joined: 11 Jul 2003 Posts: 132 Location: Midwest, IN

the 6 mins is still there for allowing you to be a couple of mins early or late.... just watch how it shows you in the time system... SSG... or whater it is called now, don't honestly remember.... if you clock in at 1:59 and your scheduled for 2:00, look at that later on, it will show you as clocked in at 2 and left and whenever you clocked out at....

I don't understand why they need points anyways when i really think about it, they can fire us at any time for any reason according to paperwork i belive. The way i understand it, this is standard practice amongst retailers anymore... the points type system is not.

Joined: 04 Jul 2003 Posts: 462 Location: West Coast

it almost ruins my day when i have to agree with icki, but in this case, i do. it is just not that difficult to get to work on time 99.9% of the time. yes, traffic happens. that's why we have a 12 point leeway. no, i don't want to come in for hours of time to drop my mitt either, but come on, 15 minutes once or twice a week?? often, just by answering the phone before the store opens, you get a lead who comes in and buys. by the time i clock in, go to the bathroom, turn on and open the registers and find my blue book, the doors are unlocked and i'm ready to go. i used to be late OFTEN, just didn't give a crap if i got in 10-15 minutes late, did it REALLY matter. now, since the point system started, i haven't been late at all. now i ask you, was i late before because of traffic or just plain not caring? obviously, i just didn't FEEL like getting there on time.

if you can't get to work on time, get a job where it doesn't matter when you come and go. there are basic things to be done before the store opens, after the store opens your co-workers are waiting for you to get there to go on a break, have lunch or even go to the john. yes, timeliness is important.

Joined: 04 Jul 2003 Posts: 321

Thanks for everyone else chiming in to support common sense, I do appreciate the words of wisdom.

Low, you're wrong, you need to come to work on time, or you need to get a new job. As to you quitting if I was your manager, that would be the biggest favor you could do for me. Because as long as you are there coming in whenever you please, you are a negative influence on the department.

ICKIMORE

Posted: Wed Jul 30, 2003 12:13 am Post subject:

Also Low, your bad example for others. If I was your manager I would also want you gone.

Joined: 04 Jul 2003 Posts: 1337 Location: The Collective

Caring and consideration for your fellow employees means being there when you are scheduled. It also means playing by the same rules they have to obey.

Joined: 07 Jul 2003 Posts: 1037 Location: Formerly 3333

We Need A Union and SoCali.... based on your answers, I would say neither of you think it's important for people to show up for work on time, or at all for that matter.

If you had taken the time to read and understand my post, you would have noticed that I was referring to people who are frequently late for work, putting floor coverage and customer satisfaction in jeopardy. Apparantly, neither is important to you.

I wrote that a person who is chronically late for work is deserving of points and if that person didn't like that, he/she wasn't suited for this job and should seek employment elsewhere where promptness isn't important.

I stand by that and offer no apology to you or anyone else for the remarks. If you two worked for me and couldn't get to work on time with regularity, I'd give you points and then gladly fire you for it. We'd be a better store and a better company for it.

FS

Joined: 04 Jul 2003 Posts: 1337 Location: The Collective

I agree "Bottie" Very Happy

Posted: Wed Jul 30, 2003 1:01 am Post subject:

I so agree. It's people that are like them that a point system was made. The system has been abused for so long that Sears had to do something.

Posted: Wed Jul 30, 2003 1:13 am Post subject:

I am glad I got out before the point system. I was almost always in 5 minutes before open. I felt that if I had my register open and was on the floor without fail that was being a reliable employee. You could be sure that there was coveage when the store opened.

Staying to close was another matter. Unless I was staying late with a customer, I was out the door anywhere from 10 to 45 minutes early which had cost me more than a couple of sales. I wanted to be home driking by 9:30 pm, you know.

Joined: 04 Jul 2003 Posts: 517

Joined: 04 Jul 2003 Posts: 1416 Location: Indianapolis, IN

Some of these posts are really quite enlightening - it is or was very unfortunate for centralnj1 wanting to hurry home to drink - I hurry home because I find it the most comfortable and content place to be - I have had a bottle of wine in my refridgerator for almost 1 1/2 years - I keep thinking I will pour myself a glass, but then I forget - it is fortunate for me that it is not a priority - I would like to think that centralnj1 has found another and different interest

MrsDD

Posted: Wed Jul 30, 2003 2:09 am Post subject:

Just so you all know before you roast me I am a very good team player if my co workers have to be off I work for them. I ring for them sell 292s for them so do not roast me. I just love to get ICKI going I sometimes think him and my management were brainwashed together. Each one of you would not have a hardtime working with me. If someone has something to do I will stay late for them. I will not get ICKI going anymore sick amusement

Joined: 04 Jul 2003 Posts: 933 Location: roaming...

Lowmorale, I am sure you are a wonderful individual. All I was trying to say was that rules are there for a reason, to make the playing field equally level for everyone.

When you start cutting corners, those corners have to be taken up by other members of your team. In the end, while you're drawing triangles, everyone else has to draw octagons to make up for it - you all started with squares, you see. Wink

Posted: Wed Jul 30, 2003 2:22 am Post subject:

We are all team players in my store not like what I have read in here. I am there no one has to cover for me, I have probably missed five days of work in all the years I have been their. I missed when my father died and my niece, other then maybe five sick days. You guys act like I am a juvvy or something I am not. In my department we are adults we work out lunches take care of each others customers, work for each other, we are team players I guess that is why we are number one in the district

Joined: 04 Jul 2003 Posts: 933 Location: roaming...

Lowmorale, I get the feeling that in reality you rarely miss your scheduled start/end times. I have a feeling that you were just egging Ickimore on. As you said two posts up, "you just love to get Icki goint".

Ayup

Posted: Wed Jul 30, 2003 2:31 am Post subject:

you got it I like I said i think that ickimore and my bc manager are brainwashed from the same guru in boot camp

Joined: 04 Jul 2003 Posts: 34

Lowmoral. I can attest to the fact that most BC managers have had their brain compleatetly filled with SEARS propoganda And most of them have a hard-on to become store managers or OM's. So are always trying to make them selfs look good, just to move up the ladder as fast as possible.
Based on my 15 years of service to sears I have seen many of them. I often wonder that when all the managers go to Sears managers boot-camp. the brain washing happens.
also just how many managers have you worked for has actually sold commision to make a living?
Most are so used the security of their monthy wage that they lose site of; or just don't give a shit about their employees under them! Listen to how arrogant your manager and others like him! "Footie" that posts here included. The BCM at my store included. It all stems from how they look at employees based on how they look at them selfs.
They want their sales poeple to respect their position in life and obey. Sales associates want them to get off their "High Horse" and take a look at things from their level.
It has never changed and I feel it never will so I just accept the shortsitedness of them and forget about it. Very Happy

Joined: 11 Jul 2003 Posts: 132 Location: Midwest, IN

i think the points are a joke.... i see people we know have tons of points who are still there, then others who just made a few mistakes, but they did not like them so they are gone... it seems like a game... unless there is something we don't know.

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