Joined: 05 Jul 2003
Posts: 1522
Location: chicagoland by the big guys
| Posted: Sun Jul 27, 2003 1:59 am Post subject: POINTS POINTS POINTS WHERE HAVE THEY GONE< | |
| Has anyone seen a stop in the points. In our store they seem to have vanished. How about the other stores. Would that not be a blessing> IF that happen I might change my name on here, postcard and points gone | |
Joined: 05 Jul 2003
Posts: 1522
Location: chicagoland by the big guys
| Posted: Sun Jul 27, 2003 2:30 am Post subject: | |
| No answer have points slowed down in your stores or what | |
Joined: 04 Jul 2003
Posts: 613
Location: New Frickin' Jersey
| Posted: Sun Jul 27, 2003 2:36 am Post subject: | |||
points don't exist in my store...they just don't keep track of them anymore |
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Joined: 06 Jul 2003
Posts: 933
Location: I would tell you, but than I would have to kill you!
| Posted: Sun Jul 27, 2003 2:36 am Post subject: | |
| I know my DM is aware of the morale issues in the store,maybe something was said to upper mgmt. to lay off the point system till morale gets better. | |
Joined: 06 Jul 2003
Posts: 64
| Posted: Sun Jul 27, 2003 5:25 am Post subject: Re: POINTS POINTS POINTS WHERE HAVE THEY GONE< | |||
The points are still there but they're only brought out when they want to get rid of an employee for some reason that could get them otherwise into a lawsuit. Wait until the next round of layoffs and firings and they will make a great wedge for getting you to quit on your own without Sears having to do it and pay you un-employment benefits ! 
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Joined: 04 Jul 2003
Posts: 422
Location: Woosta
| Posted: Sun Jul 27, 2003 5:47 am Post subject: | |
| points have been out for a while, lets not bring them back up......hopefully management forgot about them | |
Joined: 04 Jul 2003
Posts: 140
| Posted: Sun Jul 27, 2003 6:00 am Post subject: | |||
Our Manager used it twice to threaten today ! 
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Joined: 07 Jul 2003
Posts: 1037
Location: Formerly 3333
| Posted: Sun Jul 27, 2003 12:53 pm Post subject: | |
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The point system that was devised was flawed in that it didn't take ANY emergencies into account. People are human, they have families and emergencies. People get ill. Things happen. You don't give points for things like that.
Having said that, our attendance policy(?) was far to lax. People came and went as they pleased, often not checking to ensure proper floor coverage. Associates would clock in and report to the floor 10 minutes after we opened, or call in 10 minutes before they were to show up stating they weren't going to make it in. It was unacceptable and it was occurring in most of our stores. Point system needs to be modified. We still need to pull the reins tight on attendance but not to the extreme we had it. People should still be dicisiplined, up to and including termination, if they can't get to work on time on a consistant basis. Our customer service is at stake. "Footie" |
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Joined: 05 Jul 2003
Posts: 1522
Location: chicagoland by the big guys
| Posted: Sun Jul 27, 2003 1:56 pm Post subject: | |
Footie was it put on hold or what? The kid in our store that was let go of for points was given unemployment after two hearings with unemployment. It was determined that management did not follow the step procedures. He is making about the same that he made on draw in 57 he is quite happy that he won!!! 
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Joined: 04 Jul 2003
Posts: 1381
| Posted: Sun Jul 27, 2003 4:30 pm Post subject: | |
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Delete because it is too upsetting to re-read.
Last edited by stillthere on Sun Jul 27, 2003 5:12 pm; edited 3 times in total |
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Joined: 04 Jul 2003
Posts: 321
| Posted: Sun Jul 27, 2003 4:32 pm Post subject: sounds like | |
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Sounds like you had an issue with your SGM. Since your SGM could have given a points exception for you, for those cases of emergency as you describe, I would think you would have an issue with an individual SGM and not a system in general.
ICKIMORE |
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Joined: 04 Jul 2003
Posts: 1381
| Posted: Sun Jul 27, 2003 4:35 pm Post subject: | |
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Delete because it is too upsetting to re-read.
Last edited by stillthere on Sun Jul 27, 2003 5:13 pm; edited 1 time in total |
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Joined: 04 Jul 2003
Posts: 830
| Posted: Sun Jul 27, 2003 5:03 pm Post subject: | |
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When we went to SSG, the points system became the manager's responsibility. One more thing for him to keep track of? There went the points system in our department.
Besides, what was the point???????????? CS 
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Joined: 04 Jul 2003
Posts: 321
| Posted: Sun Jul 27, 2003 5:09 pm Post subject: to | |
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To get the folks to show up for work. The point of the point system is valid, to get people to come to work when they are scheduled to work, and to leave work when they are scheduled to leave. I don't know about you, but when it is slow in my department, I don't just get up and leave, or come in an hour late, I talk everything through with my manager first, and if they say I can do something I do it, if they don't say I can, I don't do it. Yes, the point system is flawed, but the intent was very good, and needs to be addressed by some means.
ICKIMORE |
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Joined: 06 Jul 2003
Posts: 64
| Posted: Sun Jul 27, 2003 7:40 pm Post subject: Re: to | |||
Maybe they really don't want to show up for work, can't imagine why, it's such a fun place ? Lot's of retired Sears employees come in and say they use to really enjoy working for Sears ? Icki, Maybe you could tell us why you think our CEO has improved the Sears employee experience from your point of view ? Thanks ! 
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Joined: 04 Jul 2003
Posts: 830
| Posted: Sun Jul 27, 2003 8:14 pm Post subject: | |
Ickimore, maybe I should have added this:  to my last line.
CS
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Joined: 04 Jul 2003
Posts: 613
Location: New Frickin' Jersey
| Posted: Sun Jul 27, 2003 9:22 pm Post subject: Re: to | |||
even if the manaher releases you to go home early because it is a completely dead day with too much floor coverage, you still earn yourself one point, no if ands or buts according to the system...i also don't like how tardiness and absenteeism are combined...should being seven minutes late carry the same penalty as not coming in to work?(2 points each) |
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Joined: 04 Jul 2003
Posts: 321
| Posted: Sun Jul 27, 2003 9:35 pm Post subject: maybe | |
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Maybe you missed the part where I said: "yes the point system is flawed", Please re-read the quote you pasted of mine.
ICKIMORE |
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Joined: 04 Jul 2003
Posts: 613
Location: New Frickin' Jersey
| Posted: Sun Jul 27, 2003 9:51 pm Post subject: Re: maybe | |
| you may have said it is flawed, i read that part, but you said discuss it with your manager if you want to to something such as leave early...under CURRENT points "law" that doesn't work...if you the system were changed, then yes, you could do it | |
Joined: 04 Jul 2003
Posts: 321
| Posted: Sun Jul 27, 2003 10:03 pm Post subject: like I said | |
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I will say it again, the current point system is flawed. Tough to pick up on that part Unhappy?
ICKIMORE |
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Joined: 08 Jul 2003
Posts: 6294
| Posted: Mon Jul 28, 2003 12:06 am Post subject: Management By Threat | |
| or Management by Luck.What exactly is at stake for what is now an 8$/hour for some & 6.50$/hour for many.If the pay or commission were high enough like corporate management during a planning session maybe people would show up for a decent living/job.Points- a rather childish GAME. | |
Joined: 04 Jul 2003
Posts: 321
| Posted: Mon Jul 28, 2003 12:11 am Post subject: dictators-rule | |
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The attendance problem is not a new issue Dict, maybe in your store it is, but before I understood what an idiot I was quite a long time ago I used to leave early when I worked the night shift in D/57 almost any time it was slow, and the only person I would ask is the person working the department with me.
ICKIMORE |
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Joined: 07 Jul 2003
Posts: 1037
Location: Formerly 3333
| Posted: Mon Jul 28, 2003 12:30 am Post subject: | |
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SearsIsAwful..... If a person comes to work late frequently because he or she isn't happy, MAYBE.... JUST MAYBE..... they should seek employment elsewhere.
I know how people hate to hear "like it or leave" but you have to admit, if you can't (won't) get to work on time, it's time to go. "Footie" |
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Joined: 04 Jul 2003
Posts: 321
| Posted: Mon Jul 28, 2003 12:36 am Post subject: agreed | |
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Agreed Footie. If you can't handle the most simple of responsibilities with the job on a consistent basis, you need to wonder if the job is really for you.
ICKIMORE |
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Joined: 05 Jul 2003
Posts: 1522
Location: chicagoland by the big guys
| Posted: Mon Jul 28, 2003 12:39 am Post subject: | |
Now that everyone has put the view of the points once again. I like to refer to as a BD program or better yet. Who management likes program, just so you guys know my view. Has the point system been put on hold by upper level headquarters. I did a survery today and no points have been issued since May. And my manager loved giving points, he loved it!!!!!!!!! 
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