Joined: 09 Jul 2003
Posts: 13
| Posted: Fri Jul 18, 2003 2:54 am Post subject: Super Saturday, no wait, Big Saturday, no wait,just Saturday | |
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Anybody else's store take down the 12x20 screenhouse display that everybodys been looking for ? The answer to my question was that "everybody wants it. If they can't see it, they won't remember it was in the ad"...Oh my...Add that with lots of people that bought it for graduation parties (now a month gone), you'll have lots of sale adjustments happening...Good Luck....
Plus..ooohhh...super...no...wait...BIG saturday is happening...same @#$%, same price, same financing...ooohhh, but its an AD... Wake up Hoffman...Same @#%$, different day.... Feedback please...and thanks... |
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Joined: 04 Jul 2003
Posts: 422
Location: Woosta
| Posted: Fri Jul 18, 2003 2:56 am Post subject: | |
| they took our's down at least a month ago. it was a big mess. they went on sale for $99, we sold out of store stock and had to hfm them in. in most cases it took over a month for it to be recieved. | |
Joined: 07 Jul 2003
Posts: 1037
Location: Formerly 3333
| Posted: Fri Jul 18, 2003 3:29 am Post subject: | |
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I see some things never change. We get a hot item, advertise it, and sell out in the first hour or so of the ad.
When will we learn? Well, now that Stores Own Sales, if you see inadequate stock levels, let your replenisher know!! "Footie" |
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Joined: 09 Jul 2003
Posts: 13
| Posted: Fri Jul 18, 2003 3:56 am Post subject: | |
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Replinisher...what? Replenisher...where? Replenisher...when?
Who is this magical person you are refering to? My boss(es) just keep griping about rainchecks being writen. Is there a magical phone # I can call? I have had 27 cancel....190 pickup .. and 20000 ask if they can buy the floor model... God Bless the Public... 
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Joined: 09 Jul 2003
Posts: 73
| Posted: Fri Jul 18, 2003 4:02 am Post subject: | |||
I agree 100%... the real story has been that some stores have been overstocked on merchandise that has regional potential elsewhere, while some stores in the potential market run out immediately because the direction was narrow. Now the stores have the ability to forecast potential sellers and pre-order, since by the time stock is received to replenish OOS, the market season has passed. This requires local store management to make intelligent decisions they are trusted to and paid to make. The stores now have the ability to control assortments and levels more than they have in years.... This is part of the SOS effort, and is now in place in ALL FLS stores.. I hope my selective use of bold will satisfiy the moderator that felt that all bold is hard on the eyes. I don't own the site, and will happy to comply with those who do. I appreciate the owners of this site allowing a free exchange of ideas. |
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Joined: 04 Jul 2003
Posts: 321
| Posted: Fri Jul 18, 2003 4:22 am Post subject: it just takes | |
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It just takes one phone call from your ASM or SGM to the appropriate person ENOUGH TIME IN ADVANCE OF THE SALE and you will get whatever they ask for, assuming what they ask for is physically possible (i.e. asking for 10,000 screenhouses is probably not physically possible).
ICKIMORE |
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Joined: 04 Jul 2003
Posts: 1337
Location: The Collective
| Posted: Fri Jul 18, 2003 4:32 am Post subject: | |
| Ick, that assumes the buyer did his or her job and ordered enough product, correct? | |
Joined: 04 Jul 2003
Posts: 2109
| Posted: Fri Jul 18, 2003 4:40 am Post subject: | |
I know a ton of those have been shipped out. Most customer orders. Don't know why they weren't ordered ahed of time for summer things. 
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Joined: 04 Jul 2003
Posts: 321
| Posted: Fri Jul 18, 2003 4:45 am Post subject: Buyer | |
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That assumes the RA forecasted appropriately to the vendor yes. However, most vendors carry back stock on merchandise that they sell to other retailers as well, and one stores request will not break the bank on the inventory even if it was under forecasted. Trust me, when you get a total of 10-20 store requests per week out of 870 stores, their requests don't add up to a very large percentage of the total units forecasted.
ICKIMORE |
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Joined: 04 Jul 2003
Posts: 1337
Location: The Collective
| Posted: Fri Jul 18, 2003 4:51 am Post subject: | |
| But many of the best buys we get are on our own brands like Hillery, Craftsman, Kenmore etc....I think the buyers do a pretty good job most of the time.....at least in Hardlines......softlines is a different matter.... | |
Joined: 04 Jul 2003
Posts: 321
| Posted: Fri Jul 18, 2003 4:53 am Post subject: brands | |
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The exclusive branded merchandise is manufactured by companies that also do business with other merchants. Many of these products are sold in other stores under different brand names. The manufacturer then just has to add the appropriate label and place it in the appropriate packaging for that particular brand.
ICKIMORE |
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Joined: 04 Jul 2003
Posts: 1337
Location: The Collective
| Posted: Fri Jul 18, 2003 4:57 am Post subject: | |
| Ahh so much for the "exclusively designed" Sears merchandise! That may be so for a sleeping bag.....but does not work for say a Kenmore range or DW or Refer.. | |
Joined: 04 Jul 2003
Posts: 321
| Posted: Fri Jul 18, 2003 5:01 am Post subject: more often | |
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More often than not, the issue is not vendor inventory levels, but transit time from vendor to store due to unexpectedly high demand. For example, the screenhouse issue. It was stated that it took weeks or whatever for the rain checks to be filled. Since it takes weeks for Sears to order the new goods, then have the vendor ship them to the appropriate facility, then have the facility ship them to the store; one might expect it would take the vendor more than a few days to a week to restart a run and get them built.
Usually, to manufacture merchandise from scratch itself takes several weeks, assuming the workers are available at the manufacturer to start the process immediately. In fact, many times those workers have already been reassigned to a run of different product that has been ordered. The vendor plans their supply issues months in advance. For example, forecasts are being done right now in many areas for the 1st quarter of 2004. The 4th quarter forecasts have been completed by now in most cases. This is so the vendor can plan their labor needs and material needs appropriately. If the vendor was truly out of something and had no plans to build more already in the works, it would most likely take months before you would see that product back in the store. ICKIMORE |
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Joined: 04 Jul 2003
Posts: 1337
Location: The Collective
| Posted: Fri Jul 18, 2003 5:04 am Post subject: | |
| Yep I agree with that.....must have been the trouble with the Kenmore Elite refer issue the past few months | |
Joined: 09 Jul 2003
Posts: 73
| Posted: Fri Jul 18, 2003 6:14 am Post subject: | |
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in the former incarnation of RW, Icki and I never came into contact, because I was nice, and he/she was more blunt... it seems that in attitude we have changed places...
I do NOT know who Icki is in the real world or the Sears world, but I am freaking tired of people whining about normal business elements... There is a business direction..... it is the final opportunity for the future of anyone who invests time, money, emotion and comittment in any way to Sears... It is all we have, and results have already been seen..... I'm not talking about the inflated EPS resulant to credit give-up. All of us are challenged by the shareholders, of which most of us are.... the owners... you and me.... GET THE CUSTOMER SERVED..... SELL THEM.... I think the above is worthy of bold text... If anyone disagrees, or thinks it hurts your eyes, just say so... I don't own the site, and will glady comply with the conditions of those who do. Thank you. |
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Joined: 04 Jul 2003
Posts: 321
| Posted: Fri Jul 18, 2003 6:49 am Post subject: I agree | |
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I agree, I don't think there is any disputing the fact we all want to sell as much stuff as we can to as many customers as we can. I think we are disagreeing on the process used to come to that end. You want goods before the sale, ask for em. Simple as that.
ICKIMORE |
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Joined: 04 Jul 2003
Posts: 1337
Location: The Collective
| Posted: Fri Jul 18, 2003 6:50 am Post subject: | |
Hey Whathappend, it is difficult to SELL SOMETHING if you CANT GET IT! Thought I would try out the bold stuff.... 
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Joined: 08 Jul 2003
Posts: 17
| Posted: Sat Jul 19, 2003 12:45 am Post subject: | |||
I don't know what the problem is. You just have to look ahead at the ads and your action plan. And you have to know your market. At our store my ASM in Hardware as soon as she knew that the screenroom was being sold again at 99.99. She called and we received 40 of them in today. I think she could have ordered more but we will have to see. The system does work. You just have to use it. |
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Joined: 04 Jul 2003
Posts: 260
| Posted: Sat Jul 19, 2003 1:13 am Post subject: | |
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Run away items happen....this screen tent should have been pulled if not available in qty's equal to the Memorial Day sale weekend...it's a hot item. Why advertize again at $99.
Have to understand the difference between an item like this screen tent that comes from overseas and a Kenmore Elite item....different circumstances. Yes, the RA controls the flow to the DDC or RRC...but we should never be out of the hi-end sister model of any Kenmore product.....yet we may have problems with imports...yet they should have been pulled from the cover of tomorrow's ad. |
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Joined: 09 Jul 2003
Posts: 73
| Posted: Sat Jul 19, 2003 5:42 am Post subject: | |||||
I could not have explained it better myself. The systems and abilites are ALREADY in place. I have said in the past, make your local store management accountable and help them... that's right.... help them do their job. MOST of them are good people who want to do a good job. IF they are not, cause them to be removed I'm now getting weary of choosing which words to put in bold to satisfy the moderator... perhaps some public posting standards regarding my use of bold font should be added to this thread, so I know when I should and should not put words in bold I appreciate the continuation of this forum, and those who make it possible by providing this site. I also appreciate the freedom to express myself in my own fashion on a forum that is supposed to be free. For those who do not know, it's the same source. Labour Unions, not Labor itself fund the site. The quick of eye will note the difference I mean. This is the same RW under improved development, and without a few of the more anal ones chosen to lead the site. |
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Joined: 04 Jul 2003
Posts: 462
Location: West Coast
| Posted: Sat Jul 19, 2003 6:05 am Post subject: | |||
we CONSTANTLY have problems with high end kenmore and kenmore elite products. 10 days for an elite refrigerator. no availabilty at all on many items (until you call the buyer in chicago and they place an order). kitchenaid wallovens, forget about it, jenn-air too. most people do not plan far enough ahead to wait 4-6 weeks, most won't wait one week. same issue on the 399.99 OPP refer - 2 weeks out, and this is supposed to be a TMHT item!!! some one is seriously dropping the ball here!!! |
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Joined: 04 Jul 2003
Posts: 1337
Location: The Collective
| Posted: Sat Jul 19, 2003 7:12 am Post subject: | |
| Just like the 15329-2-4 Ex value DW.....it is easy to sell....now pays 3.8 (not bad at all) but you cant get the freaking thing untill almost Aug in some colors!!!!!! I demand the same performance from our buyers and logistics that they demand from me! We all should demand the same performance we are asked to provide! | |
Joined: 11 Jul 2003
Posts: 273
| Posted: Sat Jul 19, 2003 12:30 pm Post subject: | |
| Well when talking about these screen houses.. they did a horrible job predicting how many they would be able to sell.. Why did they decide to make 'em $99.99 on memorial day weekend? People needed 'em for that weekend and complained and wouldn't let you hear the end of it.. They should of done this like early May if they didn't have a good amount.. People wanted these for the weekend, also for graduation parties coming up,etc.. When that hit, our store never got the 50-60 we ordered in.. we had about 5 in stock.. they flew out of there first hour of the sale.. and all the next few days thats what we heard.. we ordered I'd say a 150-200 or so of 'em.. probably could of sold 300-400 if we had the stock.. the way it is in my area, if you don't have it.. seeya, they'll go someplace else.. thats where Sears goes wrong a lot of times.. They never predict these hot items properly.. Anyways, we never got that shipment in because by the end of the sale they went backorder until the end of july.. Now they did a good job of getting them in a few weeks earlier then that.. and we do have about 15-20 of them right now in stock.. But they have to do a much better job preparing for these sales.. They worry about being stuck with the merchandise, but so what it will sell eventually.. Patio furniture is another story.. you can't get bases and umbrellas for practically any set but yet the set is available, so they don't buy anything at all.. now of course not everyone wants the base and umbrella, but most of these bases, they look the same next year.. same color, design,etc.. they just have a different number.. so why not have the merchandise carry over next year.. instead of going clearance then new number? and many times they'll bring an umbrella back the following year too.. So if they plan on doing this, why not prepare better for the intial season? I'll never understand it.. It's because they aren't preparing that we lose lots of money.. they go elsewhere.. but apparently it's not a big deal to Sears.. they plan on making profit up by getting people to give 'em charity.. buy those PA's.. :) lol.. they should be worried about every single thing that can improve the profitability of the store, and stock certainly is a big factor.. | |
Administrator
Joined: 30 Jun 2003
Posts: 1017
Location: over yonder
| Posted: Sat Jul 19, 2003 7:43 pm Post subject: | |||
whathappenedtosears,
That is incorrect. This sites' bills are paid by a single person who happens to work in retail too. The rest of us are unpaid volunteers. I'd appreciate it if you'd get your facts straight before posting this kind of stuff. |
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Joined: 07 Jul 2003
Posts: 1037
Location: Formerly 3333
| Posted: Sun Jul 20, 2003 12:05 am Post subject: | |
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sleK..... since when did some people on this board wait to get facts straight prior to posting?
This board thrives on rumor and inuendo. "Footie" |
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