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hudsmarshmacys Joined: 09 Aug 2008 Posts: 338	Posted: Fri Oct 30, 2009 4:08 am    Post subject:   belldoll wrote: Quote: I've never seen empty fixtures and blank wall spaces go unfilled for weeks at a time. I've never seen the store partly-decorated with holiday trim in a hit-and-miss fashion this late in the season because the guidelines and visuals aren't readily available. I've never seen merchandise get arranged and re-arranged and re-re-arranged on the floor -- it all depends on who's just visited. And the housekeeping and supplies standards just keep falling. Our fixtures are so full that the merchandise falls off when someone walks by. Ever since the "transition" in May, we've got double order of everything. Gads, we can open a "Carters" store within Macy's. Yea, re-arranged EVERYDAY. Embarrassing when you walk with a customer to where it was "yesterday" and it not be there today. Housekeeping, well lets just say we had a major Jamba Juice spill last week and no janitor one was working. A manager came up and cleaned the floor. I told her that I don't do clean-ups because it wasn't in my job description. But our toilet paper is improving; it's poke proof now!! I confess, I've been off since last Thursday and won't be back til next Tuesday. I leave for the ocean tomorrow!!!! Friday is my b-day!! HAPPY BIRTHDAY TO YOU, BELL!!! Enjoy your time away from the hellhole.
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NormaRae Joined: 14 Jan 2008 Posts: 653	Posted: Fri Oct 30, 2009 5:12 am    Post subject:   oh wow... i thought it was just my store. i'm off for 2 days, and tons of stuff is moved. i came to work today to find a big visit w/ lots of suits at the morning rally. ummmmmmmm... were these people not here just 3-4 weeks ago ??? seems that way. and the coverage was terrible today. yes ~~ that last visit was just 4 weeks ago. our start team must hate these visits....they are the ones that have to do all the moves. yikes.
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belldoll Joined: 30 Nov 2008 Posts: 773 Location: CA	Posted: Fri Oct 30, 2009 5:20 am    Post subject:   hudsmarshmacys wrote: belldoll wrote: Quote: I've never seen empty fixtures and blank wall spaces go unfilled for weeks at a time. I've never seen the store partly-decorated with holiday trim in a hit-and-miss fashion this late in the season because the guidelines and visuals aren't readily available. I've never seen merchandise get arranged and re-arranged and re-re-arranged on the floor -- it all depends on who's just visited. And the housekeeping and supplies standards just keep falling. Our fixtures are so full that the merchandise falls off when someone walks by. Ever since the "transition" in May, we've got double order of everything. Gads, we can open a "Carters" store within Macy's. Yea, re-arranged EVERYDAY. Embarrassing when you walk with a customer to where it was "yesterday" and it not be there today. Housekeeping, well lets just say we had a major Jamba Juice spill last week and no janitor one was working. A manager came up and cleaned the floor. I told her that I don't do clean-ups because it wasn't in my job description. But our toilet paper is improving; it's poke proof now!! I confess, I've been off since last Thursday and won't be back til next Tuesday. I leave for the ocean tomorrow!!!! Friday is my b-day!! HAPPY BIRTHDAY TO YOU, BELL!!! Enjoy your time away from the hellhole. Thank you. I'm enjoying the beautiful California weather with plenty of champagne for each night along with a hot-tub. Wish you were here!!
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fashion101 Joined: 12 Dec 2007 Posts: 788	Posted: Fri Oct 30, 2009 12:01 pm    Post subject:   MAYcylady wrote: Karen Scott wrote: fashion101 wrote: Do you suppose the corporate bigwigs are "graded" every week! Do they get these stupid report cards evaluating what they accomplished or didn't accomplish that week? Actually yes, corporate people are also held accountable for scorecards. So...corporate people are held accountable for what us lowly salespeople cannot control. I have a couple of tips for corporate: spend a little money and have the salesfloor adequately staffed with KNOWLEDGEABLE associates, don't make customers hunt around for an associate, just to find out that he/she doesn't know anything b/c they were the cheapest hire Macy's could get off of the street. Where would you get this money? How about operating during hours that you are actually making money???? Along with saving overhead expenses, scorecards would be better b/c the hours that associates worked would be SELLING hours, not cricket chirping hours. Those hours benefit no one! Especially when they put the seasonal on for the busy 11-6 hours and the regulars get stuck with the early morning and late night closings! Why not have your experienced associates on during peak hours and give the seasonal the lousy hours!
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NormaRae Joined: 14 Jan 2008 Posts: 653	Posted: Mon Nov 02, 2009 5:37 am    Post subject:   i have been saying that for almost 20 years !!!!!!! they don't / won't do that for one simple reason.... it makes sense !!!! they don't want to scare them off. cuz they will just say screw it and not come in. they are not "out" anything. they don't care if they get written up or fired. that's why.
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MAYcylady Joined: 06 Jan 2008 Posts: 1861 Location: A Place Where No Thongs Are Not Allowed	Posted: Mon Nov 02, 2009 9:49 am    Post subject:   SO unfair. Especially to those of us that are on commission. Also to our customers that want to be waited on by a familiar face, w/o having to come to Macy's at midnight.
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belldoll Joined: 30 Nov 2008 Posts: 773 Location: CA	Posted: Wed Nov 04, 2009 5:35 am    Post subject:   Today was my first day back in 11 days. What a fucking mess the dept. was in. More Christmas trash dresses and baby clothes. I swear, they just put a new tag on those dresses. Repeats, year after year. The best part of going back to work this week (if there is one) is the fact that my manager is on vacation. My scorecard will suck because two weeks ago I only worked 14.5 hrs and last week 0 (zero) hours. So this is counted against me????? Fuck it. At least I've got an A in my music class!! yea baby!
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MAYcylady Joined: 06 Jan 2008 Posts: 1861 Location: A Place Where No Thongs Are Not Allowed	Posted: Wed Nov 04, 2009 12:55 pm    Post subject:   Bell, I don't think I would be able to go back after 11 days. I have a hard time going back after 1 day!
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fashion101 Joined: 12 Dec 2007 Posts: 788	Posted: Thu Nov 05, 2009 3:00 am    Post subject:   belldoll wrote: Today was my first day back in 11 days. What a fucking mess the dept. was in. More Christmas trash dresses and baby clothes. I swear, they just put a new tag on those dresses. Repeats, year after year. The best part of going back to work this week (if there is one) is the fact that my manager is on vacation. My scorecard will suck because two weeks ago I only worked 14.5 hrs and last week 0 (zero) hours. So this is counted against me????? Fuck it. At least I've got an A in my music class!! yea baby! That drives me nuts how they still "grade" you when you are on vacation! How can I sell and open credit when I am not in the store?? OK, no one really needs to answer that!!
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belldoll Joined: 30 Nov 2008 Posts: 773 Location: CA	Posted: Thu Nov 05, 2009 3:03 am    Post subject:   MAYcylady wrote: Bell, I don't think I would be able to go back after 11 days. I have a hard time going back after 1 day! I found it very difficult. I'm really not looking forward to this Christmas season. I haven't put up a tree in three years. Last year my daughter wanted to play Christmas music on Christmas Day and I emphatically said, NO
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belldoll Joined: 30 Nov 2008 Posts: 773 Location: CA	Posted: Mon Nov 09, 2009 7:32 pm    Post subject:   I bet you folks are tired of hearing my complaints, but here's another one. Our stock rooms are so full, we can't find diddly squat in them. We normally have three stockrooms for our department, but because of Christmas merchandise, we've spread to 5. If we have to look for something, we don't know which stockroom it's in. One of our main stockrooms have half the lights burnt out. In order to get to the rear of the room, we have to pull out baby racks, folding carts and sometimes Z racks just to find something. I hate Christmas at Macy's
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MAYcylady Joined: 06 Jan 2008 Posts: 1861 Location: A Place Where No Thongs Are Not Allowed	Posted: Tue Nov 10, 2009 12:15 am    Post subject:   Wow. We are not allowed to keep ANYTHING in our stockrooms. Our fixtures are packed full. They said that it's a security issue. I would think no security is a security issue, but what do I know?
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NormaRae Joined: 14 Jan 2008 Posts: 653	Posted: Wed Nov 11, 2009 5:53 am    Post subject:   yeh, you only work there.
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Ex-employee Joined: 28 Jan 2008 Posts: 587 Location: Somewhere in Nantucket...until I sat on a bucket...	Posted: Wed Nov 11, 2009 8:15 am    Post subject:   belldoll wrote: I bet you folks are tired of hearing my complaints, but here's another one. Our stock rooms are so full, we can't find diddly squat in them. We normally have three stockrooms for our department, but because of Christmas merchandise, we've spread to 5. If we have to look for something, we don't know which stockroom it's in. One of our main stockrooms have half the lights burnt out. In order to get to the rear of the room, we have to pull out baby racks, folding carts and sometimes Z racks just to find something. I hate Christmas at Macy's Here's my advice. When a customer asks if you have something in stock. Go inside the packed stockroom. Take a good 3 to 5 minutes to take a sit down break and come back out saying, "Nope sorry we must have sold the last one."
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belldoll Joined: 30 Nov 2008 Posts: 773 Location: CA	Posted: Wed Nov 11, 2009 3:57 pm    Post subject:   Ex-employee wrote: belldoll wrote: I bet you folks are tired of hearing my complaints, but here's another one. Our stock rooms are so full, we can't find diddly squat in them. We normally have three stockrooms for our department, but because of Christmas merchandise, we've spread to 5. If we have to look for something, we don't know which stockroom it's in. One of our main stockrooms have half the lights burnt out. In order to get to the rear of the room, we have to pull out baby racks, folding carts and sometimes Z racks just to find something. I hate Christmas at Macy's Here's my advice. When a customer asks if you have something in stock. Go inside the packed stockroom. Take a good 3 to 5 minutes to take a sit down break and come back out saying, "Nope sorry we must have sold the last one." I've actually done that......
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belldoll Joined: 30 Nov 2008 Posts: 773 Location: CA	Posted: Wed Nov 11, 2009 4:01 pm    Post subject:   Here's another: Ok, our LP manager has posted signs all over the employee doors/coat rooms stating that the employees MUST clock in at their own dept. registers. Now, first thing in the morning, the registers are asleep. It takes about 5 minutes to wake them up, so by then we're pretty much 5-10 minutes late. Their reasoning is that the employees are "stealing" from the company. What, 30 fucking seconds? what about your stores?
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MAYcylady Joined: 06 Jan 2008 Posts: 1861 Location: A Place Where No Thongs Are Not Allowed	Posted: Wed Nov 11, 2009 7:40 pm    Post subject:   Bell, that is the stupidest thing I have heard from Macy's! I don't think they can make you do that. In our store, one register on each floor is left on, and that is the register that everyone clocks in on when they get there. If you "wake up" the register, isn't that work related? So if you do that first, Macy's is stealing 5 minutes of YOUR time. Call LP!
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fashion101 Joined: 12 Dec 2007 Posts: 788	Posted: Wed Nov 11, 2009 11:33 pm    Post subject:   Ex-employee wrote: belldoll wrote: I bet you folks are tired of hearing my complaints, but here's another one. Our stock rooms are so full, we can't find diddly squat in them. We normally have three stockrooms for our department, but because of Christmas merchandise, we've spread to 5. If we have to look for something, we don't know which stockroom it's in. One of our main stockrooms have half the lights burnt out. In order to get to the rear of the room, we have to pull out baby racks, folding carts and sometimes Z racks just to find something. I hate Christmas at Macy's Here's my advice. When a customer asks if you have something in stock. Go inside the packed stockroom. Take a good 3 to 5 minutes to take a sit down break and come back out saying, "Nope sorry we must have sold the last one." Great idea!
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fashion101 Joined: 12 Dec 2007 Posts: 788	Posted: Wed Nov 11, 2009 11:36 pm    Post subject:   belldoll wrote: Here's another: Ok, our LP manager has posted signs all over the employee doors/coat rooms stating that the employees MUST clock in at their own dept. registers. Now, first thing in the morning, the registers are asleep. It takes about 5 minutes to wake them up, so by then we're pretty much 5-10 minutes late. Their reasoning is that the employees are "stealing" from the company. What, 30 fucking seconds? what about your stores? And what if you go to the only register in your dept and the sales associate is using that register and needs to call credit and spent 10 minutes on the phone with them while you are waiting to clock in! I just had a problem this morning when I opened because I couldn't find an open register so I could clock in. I timed it and mine took 8 minutes to boot up before I could clock in.
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hudsmarshmacys Joined: 09 Aug 2008 Posts: 338	Posted: Thu Nov 12, 2009 12:44 am    Post subject:   belldoll wrote: Ex-employee wrote: belldoll wrote: I bet you folks are tired of hearing my complaints, but here's another one. Our stock rooms are so full, we can't find diddly squat in them. We normally have three stockrooms for our department, but because of Christmas merchandise, we've spread to 5. If we have to look for something, we don't know which stockroom it's in. One of our main stockrooms have half the lights burnt out. In order to get to the rear of the room, we have to pull out baby racks, folding carts and sometimes Z racks just to find something. I hate Christmas at Macy's Here's my advice. When a customer asks if you have something in stock. Go inside the packed stockroom. Take a good 3 to 5 minutes to take a sit down break and come back out saying, "Nope sorry we must have sold the last one." I've actually done that...... Heh. Me, too.
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hudsmarshmacys Joined: 09 Aug 2008 Posts: 338	Posted: Thu Nov 12, 2009 12:47 am    Post subject:   belldoll wrote: Here's another: Ok, our LP manager has posted signs all over the employee doors/coat rooms stating that the employees MUST clock in at their own dept. registers. Now, first thing in the morning, the registers are asleep. It takes about 5 minutes to wake them up, so by then we're pretty much 5-10 minutes late. Their reasoning is that the employees are "stealing" from the company. What, 30 fucking seconds? what about your stores? I am not at all surprised. I'll keep my eyes open for that one.
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NormaRae Joined: 14 Jan 2008 Posts: 653	Posted: Thu Nov 12, 2009 5:51 am    Post subject:   this is nothing new. they started getting on us about that LAST january or february. they said people will be written up. they can check which register you are clocking in on. EVERYONE, AND I MEAN EVERYONE clocks in at the kid's dept register. it is closest to the employee entrance. i tried to be good a few times, but when i saw some of the associates -who i term the golden boys and girls (who can do no wrong in management's eyes) clocking in there, i said to myself, screw it. if they are clocking in there, so am i. you are right. it takes a good 5 minutes to boot up. if i have 3 minutes or more to walk to my dept, i will wait to clock in there. but i am usually rushed, so it's whatever register i can get to in a hurry. but i always punch OUT at my dept register. i see all the cosmetic people who all work downstairs punch out upstairs. that is abuse. there is no reason for that. they should punch out at their own. when we have all already punched out and they have the gauntlet of managers at the coat/room/employee exit and they start badgering us : " how many credits did you open, thanks for sharing, blah, blah, blah " with that crap, THAT PISSES ME OFF !!! I PUNCHED OUT !!! I'M ON MY TIME NOW. MACY'S IS NOW STEALING MY TIME FROM ME. remember that the next time.
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NormaRae Joined: 14 Jan 2008 Posts: 653	Posted: Thu Nov 12, 2009 5:53 am    Post subject:   oh, and what i forgot to add was: they started all of this punching out crap around january or february. they haven't said a word since. there is no way they can patrol it. now that it is getting busy, all that petty crap flies out the window. but come january/february when management has NOTHING to do but harass us, they will start in again. mark my words.
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belldoll Joined: 30 Nov 2008 Posts: 773 Location: CA	Posted: Thu Nov 12, 2009 6:04 am    Post subject:   Quote: you are right. it takes a good 5 minutes to boot up. if i have 3 minutes or more to walk to my dept, i will wait to clock in there. Since they made this rule, I just stand there with my arms crossed and wait......until I clock in I don't do ANYTHING. (even take the trash cans in) I don't talk to customers, answer questions of customers or fellow associates until I'm on the clock. Quote: I PUNCHED OUT !!! I'M ON MY TIME NOW. MACY'S IS NOW STEALING MY TIME FROM ME. You betcha, it's my time.
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Ex-employee Joined: 28 Jan 2008 Posts: 587 Location: Somewhere in Nantucket...until I sat on a bucket...	Posted: Thu Nov 12, 2009 7:52 am    Post subject:   belldoll wrote: Quote: you are right. it takes a good 5 minutes to boot up. if i have 3 minutes or more to walk to my dept, i will wait to clock in there. Since they made this rule, I just stand there with my arms crossed and wait......until I clock in I don't do ANYTHING. (even take the trash cans in) I don't talk to customers, answer questions of customers or fellow associates until I'm on the clock. Quote: I PUNCHED OUT !!! I'M ON MY TIME NOW. MACY'S IS NOW STEALING MY TIME FROM ME. You betcha, it's my time. Do I hear another class action lawsuit?
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