Joined: 05 Aug 2003
Posts: 29
| Posted: Tue Aug 18, 2009 6:27 pm Post subject: | |||
my point exactly. good salespeople will blow that out of the water, but good salespeople is not what the company really wants. 1. didnt they do that at circuit city? 2. arent most of the new managers FROM rip-circuit city?... mmmmmmmmmmhhhh coincidence? 
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Joined: 08 Jul 2003
Posts: 6303
| Posted: Thu Aug 20, 2009 3:42 am Post subject: CRT ??? | |
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This is sorta like trying to clear out the CRTs and the low end crap in 07.
Low/no commission and their it sits. 'Oh just sell the PA and then you'll make money' |
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Joined: 02 Jan 2004
Posts: 222
| Posted: Tue Aug 25, 2009 5:09 am Post subject: | |
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The magical commission page became available today with the relaunch of the HE website.
Guess what? That 1/2% commission rate that was admitted to be a mistake... its still on the books! The company is merely "piloting" the commission cut in certain very large markets (most in the northeast US) for now. In addition, the 1/2% treatment rolled into D/3 and D/58 as well. Low-end camcorders and video game consoles got their payouts slashed in half. This reminds me of similar situation that happened back in '07 when Sears was glowing over the newly instated 5% TV list when the company went to the Base+ commission plan. Two days before DATG, Sears quietly pulls 90% of the TVs off the 5% without telling the employees. Many associates sell dozens of TVs on DATG, thinking that they have made large paychecks that DATG used to yield in Electronics only to be screwed by the company. I remember two associates in my store that were cheated out of over $500 of commission each on that day. If I still made a living wage in my store, I would bet huge that this "pilot" will roll nationwide right before DATG this year. Furthermore, while Bluray players are still paying 5% for now, be ready to see that go when Sears has to compete with $99 players for the holidays. UFE, which heavily pushes Bluray this year, ends unsually early this year. Hrmm...... I can't wait to sell $25,000 on DATG and make $50 in commission! What a compelling place to work! 
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Joined: 18 Aug 2008
Posts: 95
Location: Massachusetts
| Posted: Tue Aug 25, 2009 6:46 pm Post subject: | |
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My district is part of the test market...I discovered the change by reading this board and then finding the sheets myself on HE Central. I find it very disturbing that no one in management at my store thought it necessary to notify us that we were part of the test program.
What is the test anyways? Usually with a test there's an upside and you see how well it works. This is obviously going to work from a corporate standpoint...you're paying all the associates less money across the board, unless I'm missing something? |
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Joined: 08 Jul 2003
Posts: 6303
| Posted: Wed Aug 26, 2009 12:45 am Post subject: | |
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test markets
There are frequently tests or experiments being run. More than likely they are all but sure it's what they want. Someone has got to be the first victim of a new policy. That could be why the 1/2% is still listed. Stuff like the restocking fee was tested in Texas for awhile. The programming for the restocking fee WAS already in the registers but disabled with ' Texas Only ' beside the option during a return. Yeah 50 bucks for a 25K purchase about somes it up. It's like when they pulled the commission on hand tools in D/9 for several years and yet you're spending TIME unlocking cabinets and working with customers with complex issues on hand tool purchases. Let alone ringing sometimes a thousand or so in handtools during a shift. |
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Joined: 18 Aug 2008
Posts: 95
Location: Massachusetts
| Posted: Wed Aug 26, 2009 4:11 am Post subject: | |
| I don't know how its fair, or even legal, that a guy in Texas selling the same stuff as me, in the same company as me, at the same price, gets double the pay. For now. | |
Joined: 02 Jun 2006
Posts: 184
Location: Ex-Sears
| Posted: Wed Aug 26, 2009 4:23 am Post subject: | |
| Wow they are trying real hard to shut the company down. Back when I was working for sears in 2005 I remember commissions being 4% consistently and a flat panel selling for 4k if it was 42". Now ya'll are getting the shaft with cutbacks on even the KY lube now that they are piloting .5% on the same tv that is 500 bucks. Something tells me sears is skirting illegal wages with 6.00 an hour plus .5% commissions | |
Joined: 05 Aug 2003
Posts: 29
| Posted: Wed Aug 26, 2009 6:57 pm Post subject: | |
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if its a 'test' program. prepare to see it soon. now it seems to make sense, all that presure to make install, pa, credit, etc etc, the exciting 'spiff' programs in selected items in HE. just rationalizing a lower pay structure while creating documentation that the associates are still earning the same; after all how hard can it be to sell a pa and 20 accesories to every customer??. my additional two bets 1. a central aisle cashier in HE. 2. spiffs making appear and dissapear acts pending on season (like in HA with 'hot buy' items).
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Joined: 08 Jul 2003
Posts: 6303
| Posted: Wed Aug 26, 2009 8:03 pm Post subject: CAC already | |
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jr - rationalizing the pay and CACs
You got that right rationalizing the new pay structure by showing or calculating how to hit certain numbers . I've heard since the merger they want 10$ per hour associates even in BC . The Kmart BC -white goods has a 10$/hour guesstamite for their 200 or so BCs . They want to start you ar around 7$ plus 2% at Kmart from what I've been told . The CAC in HE has already been used since the conversion 02 . Most HEs put a CAC in around Christmas . But a CAC in HE was briefly tried on a regular basis . I've actually seen round 3-4 register cashwraps in HE . I find it ironic that after the conversion 02 is when the CAC got the most use in HE with straight commission like BC then they start offering base + commission in 03 they stop using the CACs in HE(except for the holidays) . |
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Joined: 18 Aug 2008
Posts: 95
Location: Massachusetts
| Posted: Wed Aug 26, 2009 9:57 pm Post subject: | |
| It is madeness. I could see stressing accessories if the commission on those went up corresponding to the half-percent stuff. But they didn't. It's not even logical to suggest that we sell accs to make up the difference....we were already selling them at the same pay rate last week. | |
Joined: 02 Jan 2004
Posts: 222
| Posted: Thu Aug 27, 2009 5:29 am Post subject: | |
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I am to this day still suprised that Electronics has not been decomissioned. I figured the end was due soon after they experimented with CACs in 57. With the planned cuts in commission, there will literally be nowhere left to go to cut pay any further. (I've been told many times that the company has to pay a minimum of 1/2% commission on anything sold in any commissionable department. Does anyone know where this rule is written?)
I firmly believe that the only reason that Electronics is not decommissioned is because Eddie wants to provide "incentives" to get people to sell PAs/Installs. It's bad enough that in my store, Electronics now doubles as Housewares since corporate started mandating reduced CAC hours. The Housewares CAC is unmanned outside of Saturdays and Sundays. There's nothing I hate more than wasting my time listening to someone argue to me that the bedspreads and towels aren't signed right for the sixth time that day, espcially since I am getting no commission out of the sale. Someone in corporate got a fat bonus by figuring out that an Electronics associate gets paid $6/hour to ring Housewares, while a CAC has to be paid $7.25/hour by law to do the same job. 
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Joined: 09 Dec 2008
Posts: 72
| Posted: Thu Aug 27, 2009 5:49 am Post subject: | |||
You hit it on the head. In the same position here... playing CAC, and killing my commission/benefit rate. AND, housewares, or whatever you call it has way more peeps than HE... just NO registers, yet every bedspread, etc a customer shoves in my face to ring up as I am attempting to actually do what I was hired for.. sell TVs... is priced wrong, not in the system, etc. So much for even squeaking out a living here. One half commission PLUS play with mispriced bed-crap. I cannot even make myself care anymore. Eddie and the boy wonders have truly lost their minds. M |
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Joined: 24 Jan 2005
Posts: 30
| Posted: Thu Sep 03, 2009 12:10 am Post subject: | |||
Don't you get 2% on store to web? better think creatively... |
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Joined: 03 Jan 2009
Posts: 32
| Posted: Thu Sep 03, 2009 2:18 am Post subject: | |
| Anything under 2% that's big ticket should always be rung as a S2Web. I know all the peeps in the electronics side have to order half the TV's anyway, so it's smart just to ring it as Store2web. Store to home whatava | |
Joined: 02 Jan 2004
Posts: 222
| Posted: Thu Sep 03, 2009 5:37 am Post subject: | |
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Unfortunately, the process doesn't work that way.
It is VERY inconvienient for the customer if a store to web and back to store is rung from inside the store for immediate pickup. First, they have to go through the verification process. That means they have to get their e-mail conformation validated before they will be allowed to pickup up the tv. That usually means a trip back home for the customer to get the proper credentials, which won't fly with the customer 99% of the time. No email address you say? Then the .com will try to phone the customer at home to verify the sale, just like a phone order. No verification - no sale. On a side note, congrats to the Labor Day special tv, the Element 40", as being not only the first tv to pay 0.5% nationwide but also be the first tv ever where associate/retiree discounts are NOT allowed. I can already smell a trend with other "hot buy" tvs for the 4th quarter..... A word of warning out there from personal experience: Beware the Panasonic promotion barcodes.... Unlike the previous promotions through Panasonic, they have the barcodes hardcoded to take the discount not off the tvs, but off the installation, leaving you with nothing but the 1% on the tv. Sears yet again screws over Electronics employee's commissions... 
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Joined: 26 Jan 2007
Posts: 481
| Posted: Thu Sep 03, 2009 6:03 am Post subject: | |
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I'm actually pretty sure on a s2w you can just go to MPU and swipe your card. I've never bothered to try it out, but one of the dudes I work with says it works that easily. I have no reason to think he's making shit up.
Or they might just be sending the emails to an accessible web addy, hell if i know. |
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Joined: 18 Aug 2008
Posts: 95
Location: Massachusetts
| Posted: Thu Sep 03, 2009 8:35 pm Post subject: | |
| Biggest issue with S2W is Sears card promos....most of the instant rebates are mail-in rebates on-line and customers don't want to wait for the check | |
Joined: 31 Mar 2007
Posts: 15
| Posted: Sat Sep 05, 2009 2:32 pm Post subject: | |
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My store is in the "test pilot" I made a list of them about a week ago. Here's what I have. Note: All these are available on HE Central, just click on the Test Pilot commission rates.
Samsung 530 40"+ Sony S Series 40"+ (Yes this includes 52") All Sylvania (At least it's better than the 0% we used to get on this brand before they switched structure) Toshiba 40" Sharp 40" Element 40" LG 40"+ (LF11 Models) I think that's it for now but I'll double check when I go in today. |
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