Joined: 28 Jan 2008
Posts: 608
Location: Somewhere in Nantucket...until I sat on a bucket...
| Posted: Tue Jun 23, 2009 1:49 am Post subject: Did I Provide You Outstanding Service? | |
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Okay we are all sick of this trite statement! But on my last post when I came in to pay off the balance on my Macy's card, I overheard a conversation between a employee and a customer.
Employee: (waiting on the phone) Can you check to see if you have these pair of jeans at your store because this customer wants to pick it up there? 2 minutes later. Employee: She hung up on me. Customer: I'm sorry. Employee: I can't believe this! They are so rude! Sir, you need to go to our Macy's website and say that store *** and that employee ***** was being rude. Rate them as being horrible because you had a bad experience with them. Meanwhile, you can rate our store as overall outstanding! --------------------------------------------------- Okay I know we've all dealt with other rude stores but how many of you have ever put a customer in the middle of situation! Come on fess up! 
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Joined: 30 Nov 2008
Posts: 919
Location: CA
| Posted: Tue Jun 23, 2009 2:19 am Post subject: | |
| I've told customers that if they didn't like something in the store (ie, chiristmas music, coupon restrictions) go to the website, but never about another store. | |
Joined: 03 Jan 2008
Posts: 1217
Location: ole wrap stand
| Posted: Tue Jun 23, 2009 10:28 pm Post subject: | |
| I would never advise a customer to do that..But I would mumble that store will never get business from me..HERALD SQUARE..yeahhhhhh....oooops did I mention a blooper | |
Joined: 15 May 2008
Posts: 251
| Posted: Sat Jun 27, 2009 2:20 am Post subject: | |
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All the time. I regularly use customers as hostages whenever a manager is bothering me...
Seriously though, I feel I have actually berated certain salespeople in front of customers (insert your own reason here.) I have also told salespeople to tell the customer to comment on the website about the lack of shopping bags at one time. |
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Joined: 06 Jan 2008
Posts: 1810
Location: It's NewDepotGuy - Using Acid to open Polli's special safe!
| Posted: Mon Jun 29, 2009 7:22 pm Post subject: | |
| I never have an OUTSTANDING day unless an employee at Macy's holds me hostage! | |
Joined: 03 Jan 2008
Posts: 1217
Location: ole wrap stand
| Posted: Tue Jun 30, 2009 1:36 am Post subject: | |
| I love to hide behind the old wrap stand sipping a margarita in a paper cup ..yeah its water I tell them so..You think I dump a good drink...omg | |
Joined: 03 Jan 2008
Posts: 1217
Location: ole wrap stand
| Posted: Tue Jun 30, 2009 1:36 am Post subject: | |
| I love to hide behind the old wrap stand sipping a margarita in a paper cup ..yeah its water I tell them so..You think I dump a good drink...omg | |
Joined: 06 Jan 2008
Posts: 1810
Location: It's NewDepotGuy - Using Acid to open Polli's special safe!
| Posted: Tue Jun 30, 2009 1:53 am Post subject: | |
| Tisk.. Tisk.. | |
Joined: 28 Jan 2008
Posts: 608
Location: Somewhere in Nantucket...until I sat on a bucket...
| Posted: Tue Jun 30, 2009 3:11 pm Post subject: | |
| While we're passing the margarita glass around, anyone up for a few shots of tequila? | |
Joined: 30 Nov 2008
Posts: 919
Location: CA
| Posted: Tue Jun 30, 2009 3:29 pm Post subject: | |
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I may have had my fill of tequila this past weekend. Went to the coast with girlfriends and rented a beach house. Champagne, margaritas, wine, ocean and hot tub; what more could one ask for??
back to work today 
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Joined: 12 Dec 2007
Posts: 884
| Posted: Tue Jun 30, 2009 11:01 pm Post subject: | |||
Bell, I hope your weekend was OUTSTANDING!!! (sorry I couldn't resist!) |
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Joined: 30 Nov 2008
Posts: 919
Location: CA
| Posted: Wed Jul 01, 2009 4:41 am Post subject: | |||||
It was better than OUTSTANDING. It was Bitchin' |
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Joined: 12 Dec 2007
Posts: 884
| Posted: Wed Jul 01, 2009 1:32 pm Post subject: | |||||||
I think that should be the new go to word for Macy's......... I hope we provided you with bitchin service today! |
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Joined: 28 Jan 2008
Posts: 608
Location: Somewhere in Nantucket...until I sat on a bucket...
| Posted: Wed Jul 01, 2009 2:06 pm Post subject: | |
How about I wish that bitchy customer would stop bitchin' about my bitchin' service! 
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Joined: 03 Jan 2008
Posts: 1217
Location: ole wrap stand
| Posted: Wed Jul 01, 2009 10:36 pm Post subject: | |
but mam..if you like my bitching self outstanding service just let your finger do the walking on old computer and tell them how OUTSTANDING IT IS..thank you for shopping at macys and please come back again  TEAM COUNTS
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Joined: 06 Jan 2008
Posts: 1810
Location: It's NewDepotGuy - Using Acid to open Polli's special safe!
| Posted: Thu Jul 02, 2009 12:25 am Post subject: | |
| Gosh, there sure is a lot of bitching going on in here! | |
Joined: 28 Jan 2008
Posts: 608
Location: Somewhere in Nantucket...until I sat on a bucket...
| Posted: Thu Jul 02, 2009 12:54 am Post subject: | |
| It's common place for us to bee-yotchin'! | |
Joined: 03 Jan 2008
Posts: 1217
Location: ole wrap stand
| Posted: Fri Jul 03, 2009 2:18 am Post subject: | |
| Well I rather be a bee blanky blank lol | |
Joined: 28 Jan 2008
Posts: 608
Location: Somewhere in Nantucket...until I sat on a bucket...
| Posted: Sat Jul 04, 2009 3:58 am Post subject: | |
| I bestow upon Polli! The honor of being Queen Bee! | |
Joined: 06 Jan 2008
Posts: 1810
Location: It's NewDepotGuy - Using Acid to open Polli's special safe!
| Posted: Sun Jul 05, 2009 4:04 am Post subject: | |
| BEEP | |
Joined: 30 Nov 2008
Posts: 919
Location: CA
| Posted: Sun Jul 05, 2009 5:34 am Post subject: | |
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Not sure where this would be, so here goes:
Today our store provided a "Patriotic" lunch: Hot dogs & chips. Well, I don't eat dogs, so as I was coming into the store this morning, all the early managers were at the door to greet us. They reminded us about the hot dog lunch. I said, "Thanks, but no thanks; I don't eat hot dogs." Manager: "But they're turkey dogs." Me: "Do you know what's in those? Lips and assholes." (from the movie, The Great Outdoors.) Do you know the manager turned me in to MY manager for saying that?????? WTF?? (I wasn't even clocked in yet;before the store opened) When my manager confronted me, I said that the other manager was a BITCH. I got a real dirty look. Who cares??? How petty. |
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Joined: 28 Jan 2008
Posts: 608
Location: Somewhere in Nantucket...until I sat on a bucket...
| Posted: Mon Jul 06, 2009 5:05 am Post subject: | |||
L and A! Gotta love it! 
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Joined: 03 Jan 2008
Posts: 1217
Location: ole wrap stand
| Posted: Mon Jul 06, 2009 9:16 pm Post subject: | |
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Bell..I be lmao on the floor clean up on lower level floor..Here is Houskeeping TEAM WINS
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Joined: 30 Nov 2008
Posts: 919
Location: CA
| Posted: Thu Jul 09, 2009 4:55 pm Post subject: | |
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Hmmm, Outstanding service? Another story:
Tuesday a woman wanted to return 2 DKNYC dresses that she got on clearance/sale for $35/ea. and buy them back with a coupon. Looking at her receipt, she already used some sort of discount coupon which caused the price to be so low. (I guess those dresses are expensive) When I scanned them, one dress was currently at $82. So when I told her that this is what you will be paying today, she had a fit. The woman said that "they told me downstairs that I can use the coupons." "Then you need to take them back downstairs and deal with it there." When I told my manager of the incident, she was actually on my side. How rare was that? Not sure if the lady got what she wanted, but it was out of my hands. |
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Joined: 06 Jan 2008
Posts: 1957
Location: A Place Where No Thongs Are Not Allowed
| Posted: Thu Jul 09, 2009 6:15 pm Post subject: | |||||
Bell, I'm with you on hotdogs, but I buy Ball Park Turkey Franks, they are made with ONLY the white meat of the turkey. (I hope!!!) |
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