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fashion101


Joined: 12 Dec 2007
Posts: 883
Posted: Sat Jun 20, 2009 9:24 pm    Post subject: Coupons  

Did anyone else notice during this 2D ODS that customers had an extraordinary amount of coupons??? And of course they didn't work on anything!!! Why do we need customers to also use coupons during the 2D ODS when prices are so low!!

Anyone else remember when Macy's insisted we would no longer have a zillion coupons like Mayco???
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friendofmacy


Joined: 06 Jan 2008
Posts: 1810
Location: It's NewDepotGuy - Using Acid to open Polli's special safe!
Posted: Sat Jun 20, 2009 11:59 pm    Post subject:  

I haven't seen as many from Macy's as I did from Hecht's.
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MAYcylady


Joined: 06 Jan 2008
Posts: 1957
Location: A Place Where No Thongs Are Not Allowed
Posted: Sun Jun 21, 2009 1:56 am    Post subject:  

There are so many out at one time that you have to sit there with the customer and figure out which one is best. Ugh! They did say that Macy's didn't do coupons. But Mayco customers LOVE coupons!
They also told us that Macy's operated on mall hours...
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fashion101


Joined: 12 Dec 2007
Posts: 883
Posted: Sun Jun 21, 2009 2:29 am    Post subject:  

They also told us YOU COUNT.
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MAYcylady


Joined: 06 Jan 2008
Posts: 1957
Location: A Place Where No Thongs Are Not Allowed
Posted: Sun Jun 21, 2009 2:48 am    Post subject:  

That was a big whopper!
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belldoll


Joined: 30 Nov 2008
Posts: 919
Location: CA
Posted: Sun Jun 21, 2009 4:36 am    Post subject:  

I worked the opening shift today and I'm currently enjoying my 4Th margarita. Around 2pm I was thinking about how much tequila I had in the house.

Today was absolutely HORRIBLE. I hate those coupons = $10 off of $25 purchase, but excludes.........

"That's false advertising." "Can I talk to a manager?" "Why can't I use the coupons?" "It says 'clearance items'." FUCK, I got so damn tired of hearing the same old shit. And I got so damn tired of explaining "why" to those airheads. It was like Christmas minus the music!

We were so busy today, I clocked out late for my lunch. (California=penalty for clocking out after 5 hours for lunch) I'm glad I don't work on Sunday.

I had a customer who printed multiple copies of the coupons from her computer.
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fashion101


Joined: 12 Dec 2007
Posts: 883
Posted: Sun Jun 21, 2009 3:28 pm    Post subject:  

Who ever comes up with those coupons and all the exclusions should be MADE to work on the 2D ODS! They should be the ones who have to answer all the customers questions about why they can't use the coupons on 95% of the merch in the store! The freakin coupons would be fine if they didn't send out 100 million of them at the same time!
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belldoll


Joined: 30 Nov 2008
Posts: 919
Location: CA
Posted: Sun Jun 21, 2009 7:25 pm    Post subject:  

fashion101 wrote:
Who ever comes up with those coupons and all the exclusions should be MADE to work on the 2D ODS! They should be the ones who have to answer all the customers questions about why they can't use the coupons on 95% of the merch in the store! The freakin coupons would be fine if they didn't send out 100 million of them at the same time!


But the coupons appear in the newspapers too!
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Pollianna2


Joined: 03 Jan 2008
Posts: 1217
Location: ole wrap stand
Posted: Sun Jun 21, 2009 8:01 pm    Post subject:  

Hey more than once I rang up 5 items for a customer single sales..WHERE ARE THOSE IPTS..shaving cream..that is it
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MAYcylady


Joined: 06 Jan 2008
Posts: 1957
Location: A Place Where No Thongs Are Not Allowed
Posted: Mon Jun 22, 2009 2:54 am    Post subject:  

Bell, do YOU get a penalty, or Macy's? What's the penalty?
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belldoll


Joined: 30 Nov 2008
Posts: 919
Location: CA
Posted: Mon Jun 22, 2009 3:35 am    Post subject:  

MAYcylady wrote:
Bell, do YOU get a penalty, or Macy's? What's the penalty?


I get a warning, and supposedly Macy's gets fined $1,000 by the state. I think two warnings and a person can get fired.

I'm sure I wasn't the only person that violated the rule yesterday. I heard that associates were calling for help because they had to go to lunch. Not sure if they got help.

This all goes back to the lawsuit that was settled last year.
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virgoan95


Joined: 28 Feb 2009
Posts: 30
Posted: Mon Jun 22, 2009 6:47 pm    Post subject:  

MAYcylady wrote:
There are so many out at one time that you have to sit there with the customer and figure out which one is best. Ugh! They did say that Macy's didn't do coupons. But Mayco customers LOVE coupons!
They also told us that Macy's operated on mall hours...
Ya they have so many coupons it takes extra time to ring them beacause they want the best deal so they use the 15 dollar one then they use the 20% one then the other whatever one they might have ...just stupid if you ask me so like 2 or 3 transactions per customer while the other customers are getting annoyed ...great customer service hahaha Thumbs Up
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virgoan95


Joined: 28 Feb 2009
Posts: 30
Posted: Mon Jun 22, 2009 6:48 pm    Post subject:  

virgoan95 wrote:
MAYcylady wrote:
There are so many out at one time that you have to sit there with the customer and figure out which one is best. Ugh! They did say that Macy's didn't do coupons. But Mayco customers LOVE coupons!
They also told us that Macy's operated on mall hours...
Ya they have so many coupons it takes extra time to ring them beacause they want the best deal so they use the 15 dollar one then they use the 20% one then the other whatever one they might have ...just stupid if you ask me so like 2 or 3 transactions per customer while the other customers are getting annoyed ...great customer service hahaha Thumbs Up
oh yeah and they they want to make a payment lmao Rock on!
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Ex-employee


Joined: 28 Jan 2008
Posts: 608
Location: Somewhere in Nantucket...until I sat on a bucket...
Posted: Tue Jun 23, 2009 1:54 am    Post subject:  

A pox on those coupons! They are so annoying! Customers are so discourteous when using them especially when they hand over a stack to the cashier and try to haggle the price while at the register. Meanwhile, idiots like me have to wait in a long line while the dummy in the front is arguing over the price of a shirt ALREADY on sale plus the pile of coupons! Coupons are the Devil!
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belldoll


Joined: 30 Nov 2008
Posts: 919
Location: CA
Posted: Tue Jun 23, 2009 1:56 am    Post subject:  

virgoan95 wrote:
MAYcylady wrote:
There are so many out at one time that you have to sit there with the customer and figure out which one is best. Ugh! They did say that Macy's didn't do coupons. But Mayco customers LOVE coupons!
They also told us that Macy's operated on mall hours...
Ya they have so many coupons it takes extra time to ring them beacause they want the best deal so they use the 15 dollar one then they use the 20% one then the other whatever one they might have ...just stupid if you ask me so like 2 or 3 transactions per customer while the other customers are getting annoyed ...great customer service hahaha Thumbs Up


I've always been astonished that our customers are so stupid, they can't do simple math. SIMPLE MATH!! One day a young girl (prob. 5th grade) asked me "how much?" I think the item was 50% off. I asked her politely to do the math. What the hell are they teaching the kids?
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MAYcylady


Joined: 06 Jan 2008
Posts: 1957
Location: A Place Where No Thongs Are Not Allowed
Posted: Tue Jun 23, 2009 11:27 am    Post subject:  

What gets me is that THEY can't do the math, but walk up to you and say, "How much will this be with the sale price plus extra 40% off, plus this coupon that I have...."
And don't even get me started on people asking WHICH price is the original price!
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belldoll


Joined: 30 Nov 2008
Posts: 919
Location: CA
Posted: Tue Jun 23, 2009 4:01 pm    Post subject:  

MAYcylady wrote:
What gets me is that THEY can't do the math, but walk up to you and say, "How much will this be with the sale price plus extra 40% off, plus this coupon that I have...."
And don't even get me started on people asking WHICH price is the original price!


Oh crap, I feel your pain.....

I'm so grateful for this board where we can vent our frustrations. I wished we all lived closer where we can go to a bar and discuss these issues.
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Pollianna2


Joined: 03 Jan 2008
Posts: 1217
Location: ole wrap stand
Posted: Tue Jun 23, 2009 10:25 pm    Post subject:  

Did I heard the three letter word BAR now let me see what is under the my old wrap stand..that the kid FOM didnt stole from me hmmmm.. Thumbs Up
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